General Guidelines

Sending via Traditional Shipping

Sending via Electronic Mail

Sending via FTP

Where more than a single file will be sent, all files should be collected and placed in a single folder or compressed using Stuffit (Mac) or WinZip (Windows). The folder or archive file should be named to reflect the name of the advertising company. Please ensure that the names of the files you send do not include special characters such as slashes, bullets or multiple periods.

NOTE: Before attempting to send a file, contact our Production Editor by calling 315-445-2347 to obtain a valid username and password for the FTP site.

Using Fetch on a Macintosh

1. Launch Fetch
2. Make sure to set your Fetch preferences to send files using Macbinary format. You can make sure your settings are correct by going to the Customize menu, selecting "Preferences", clicking on "Upload" and selecting "Macbinary" in the default menu.
3. Under the Customize Menu, select "New Shortcut". A dialog box will appear requesting information for the name of the shortcut, the host, the user id, the password and the directory. These should be filled in as follows:
   
   Name: Data Key Communications
   Host: ftp.datakeyllc.com
   User ID: (call to obtain)
   Password: (call to obtain)
   Directory: (leave blank)
   
4. Under the File menu, select Shortcut and then select the "Data Key Communications" shortcut.
5. Send the folder or file and then close the connection.
6. Please be sure to call and let us know that you have transferred the material, and then mail the printed proof and checklkist.

Using WS_FTP on a Windows Computer

1. Start WS_FTP
2. Make sure that Binary or Auto is checked for the file transfer mode.
3. Click on Connect and then New to create a new profile. The fields on the connect box will clear. Fill them in with the following information:
   
   Profile: Data Key Communications
   Host Name: ftp.datakeyllc.com
   Host Type: (choose Automatic Detect)
   User ID: (call to obtain)
   Password: (call to obtain)
   Account: (leave blank)
4. Click OK
5. Send the folder or file and then close
   the connection.
6. Please be sure to call and let us know that you have transferred the material, and then mail the printed proof and checklist.

Using Internet Explorer 5 or later on a Windows Computer (Drag and Drop FTP)

1. Open Internet Explorer and go to ftp://ftp.datakeyllc.com.
2. A blank screen will appear with the site address and some related information on the left-hand side.
3. A login box may pop up asking for your username and password. If not, click "File" on the IE menu bar followed by "Login As…" on the drop down menu and the box should appear.
4. Enter the username and password provided to you and click Login.
5. If necessary, reduce the size of the window to allow space on the screen. Then open Windows Explorer and navigate to the directory where the file or folder you wish to send is stored.
6. Click on the file or folder you wish to send and drag and drop it on the IE window.
7. After the file transfer has completed and the file appears in the IE window, simply close that window to log out.
8. Please be sure to call and let us know that you have transferred the material, and then mail the printed proof and checklist.