GAWDA Specialty Gas Task Force Survey

1. What is your definition of specialty gas? 66 Responses

2. Do you sell specialty gas equipment? Yes 61 90% No 7 10%   68 100%    8 Responses

3. If so, do you have a catalog with equipment products to enable your customers to select the products they need? Yes 55 82% No 12 18%   67 100%

4. If yes, do you use a suppliers catalog with a label affixed? 39 70% have your own catalog? 7 13% provide cut sheets as required? 26 46%

5. How do you handle the supply of equipment? maintain an inventory? 6 9% only buy to order? 37 56% both 23 35%   66 100%

6. What resources do you use to ensure you are making the right equipment recommendation to your customer? have someone on staff? 31 48% rely on suppliers? 46 71% Other? 5 8%

7. Do you produce or purchase your specialty gas? Produce 0 0% Purchase 31 46% Both 37 54%   68 100%

8. If you purchase, is it from a major producer or is it from another distributor? Major 49 72% Distributor 5 7% Both 14 21%   68 100%

9. Are there gases you would like to produce and currently don't? Yes 32 48% No 34 52%   66 100%    38 Responses

10. Where does your company obtain specialty gas training and guidance? 66 Responses

11. Does your company have specialized people in specialty gas production? Yes 26 39% No 41 61%   67 100%

12. Does your company have specialized people in specialty gas sales? Yes 35 51% No 33 49%   68 100%

13. Does your company have a specialty gas lab? Yes 31 46% No 37 54%   68 100%

14. Would you like to learn more about the opportunity that selling specialty gas and equipment presents? Yes 58 89% No 7 11%   65 100%

15. What are two things that GAWDA could do to help you increase your ability to serve the specialty gas and equipment market? 44 Responses

16. We have identified five areas of potential member need. How important are they to your company, which has now, or is considering starting, a specialty gas and equipment business? (1 not important thru 5 high importance) 1 Not Important 2 3 4 5 High Importance 1. A resource for information about Plant & Lab Equipment 12% 8 12% 8 27% 18 27% 18 22% 15 2. A resource for information about Product Standards & Specifications 3% 2 13% 9 16% 11 21% 14 47% 32 3. A resource for information about Labels & Warnings 1% 1 9% 6 19% 13 34% 23 37% 25 4. Training - sales, marketing, production, equipment, etc. 4% 3 10% 7 13% 9 25% 17 47% 32 5. Technical Guidance (how to, where to go, to get, etc.) 4% 3 7% 5 16% 11 28% 19 44% 30

17. In addition to the five areas of potential member needs listed above, are there any other areas you would consider important to your company? Please list those areas and rank them in importance. (1 not important thru 5 high importance) 18 Responses

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